Frequently Asked Questions
Can I get a sample and how long will it take?
Yes, free samples (excluding shipping) are available for testing. Sample preparation usually takes 5-10 days.
What are the available payment terms?
For sample orders, we accept T/T, PayPal, and West Union. For bulk orders, we accept T/T and L/C.
What is the typical delivery schedule?
Sample orders are typically delivered within 5-10 days, while bulk orders generally require 15-20 days.
How are the products shipped?
Sample orders are sent via express carriers like DHL, UPS, FedEx, or TNT. Bulk orders are typically shipped by sea.
Do you offer customization for products?
Yes, we provide full customization services for color, design, packaging, and shipping marks to meet your specific requirements.
Are your electrical designs free of charge?
Yes, we provide free electrical designs as part of our professional service advantages for our clients.