📦 Basic Info.
Q1: What is the standard payment term for orders?
We accept T/T (30% deposit, balance before shipment) or 100% L/C at sight, along with other workable payment methods.
Q2: How long is the production lead time?
Typically, production takes 10-35 days. For sample orders, the standard lead time is approximately 4 weeks.
Q3: What materials are used in your transformers?
We offer two options based on your needs: 100% copper or copper with aluminum. Costs vary depending on the chosen material.
Q4: How do I select the right capacity for a voltage stabilizer?
Check your maximum current and add a 20% safety margin. For example, a 250kVA furnace should use a stabilizer of at least 350kVA.
Q5: What is the expected lifespan of these machines?
With proper periodical preventive maintenance, our machines are designed to last for more than 15 years.
Q6: What certifications have your products obtained?
Our products have successfully obtained CE, ISO9001, TUV, and various technical patent certificates for quality assurance.