Frequently Asked Questions
Q1: Can I request a sample for quality testing?
A: Yes, we welcome sample orders to test and check the quality of our power converters.
Q2: What is the typical lead time for samples?
A: Sample delivery typically requires 3-5 days.
Q3: How are the products typically shipped?
A: We primarily ship via international couriers like DHL, UPS, FedEx, or TNT, usually arriving in 3-5 days. Air and sea freight options are also available.
Q4: Do these converters come with a warranty?
A: Yes, we offer a one-year warranty on our product range.
Q5: Is it possible to customize the product with a specific logo?
A: Yes, we can print your logo on the product based on your design and requirements provided prior to production.
Q6: What determines the shipping method for bulk orders?
A: Bulk orders can be delivered from major ports such as Shanghai, Guangzhou, or Ningbo via sea or air, depending on client requirements.