Frequently Asked Questions
What is the quality standard for your products?
Our manufacturing process has passed ISO9001 and TS16949. All products comply with RoHS and CE standards, undergoing 100% testing before delivery.
Do you accept orders for customized products?
Yes, we provide customized solutions. Please provide your technical drawings and specific requirements so we can proceed with your project.
What is the typical lead time for an order?
Generally, lead time is 7-10 days for in-stock items. For out-of-stock items, it ranges from 15-25 days depending on the order quantity.
How can I obtain a product sample?
Please send us your specifications and drawings. We will arrange the sample accordingly (sample costs apply).
What delivery methods do you offer?
We offer flexible shipping options including air express (FedEx, UPS, DHL, TNT) and sea freight to best suit your needs.
What are your standard payment terms?
We require 100% payment in advance before shipment via T/T or Western Union.